Tuesday, January 31, 2012
2013 Toyota Land Cruiser to Make North American Debut at Chicago Auto Show
Toyota Sunnyvale wants to say thanks to its outstanding customers
Ramona, thank you so much for this stellar review and recommendation
"Excellent, EXCELLENT, EXCELLENT!!! My entire experience from beginning to end was so positive. I got a referral to let a gentleman, Ali, from Toyota Sunnyvale used car dealership help me, even though I was acquiring a new vehicle. He was very professional and followed through. Everything that I wanted I got. EVERYTHING!!!
The deal that I got for my car was outstanding. By all estimations, based on prior experience, I should be paying way more than I am. By the time that I left, I was paying less than I paid for my last car, my payments are way less and I could not be happier. Let me tell you, when you are buying a car, it helps to have a team working with you that has experience and knows their product. This includes the car itself and the financing product. Tim P in financing - thank you. You are a star. Phil - you are the financing king! Working with people who know their stuff (and Phil is "da man"), make it even better. When I got to the last part of my car buying experience (before I got my keys), I really thought that I had a great deal. My payments were $100 less than on my previous car and I was really pleased with that. Then Phil started coming up with other golden nuggets that saved me even more. If you want a great car buying experience, be it new or used, call and ask for Ali at Toyota Sunnyvale."
Friday, January 27, 2012
Toyota Sunnyvale appreciates its amazing customers
Thank you for this four-star review. We are happy to have helped you.
"Engine light was on and I was working in SJ and found this dealer to have almost no line, which never happens when i go to my dealer for service. It was a little more than my dealer but I would pay more to have it done quicker. "
Ray, thank you for providing high-quality customer service. Great job.
"I had decided to try selling my 2005 Honda through AutoTrader's "Trade-In Marketplace" Their " Instant Trade-In offer was much lower than expected but I decided to call one of the listed dealers and see if they could offer more than AutoTrader's guaranteed offer. Since there were only three dealers that would take a "trade-in" w/o buying a car from them, I called all three and made appointments. ( I didn't want to deal with selling my car to a private party - but I would have no choice if I couldn't increase the amount of the "guaranteed" offer ) My first stop; was at Sunnyvale Toyota and I met with Ray Balba the Vehicle Acquisition Manager. He inspected my vehicle and actually said that my low mileage Honda was in excellent shape - except for the 2 front tires. From past experience - When a salesperson "test drives" a trade-in, they always find something wrong with the car - usually 3 or 4 items. They never use the term "excellent" when buying a car - only when they are selling a car. Ray was different, He gave a very fair and complete explanation of my selling options - and his offer was well above my AutoTrader offer. He also said that I could make more money ( 3000 or so ) by selling it myself. It was my choice. " take your time - check as many places as you want or sell it to a private party." No pressure whatsoever. This is NOT my usual experience with auto dealers - by any means."
Wednesday, January 25, 2012
Toyota Sunnyvale Recognizes its Outstanding Customers
Tuesday, January 24, 2012
Kelley Blue Book: Toyota back to No.1 in brand loyalty
Kelley Blue Book's kbb.com says Toyota scored No. 1 in brand loyalty among shoppers who used the kbb.com site in the fourth quarter last year. That's the first time since third quarter 2010 that Toyota was tops.
Hyundai recently had held the top slot.
Kbb.com defines brand loyalty as "owners of the brand who are currently shopping the same brand for their next vehicle. This includes data from consumers who view a trade-in page or private party page in addition to a new-car page on Kelley Blue Book's kbb.com."
The shopping site believes the updated 2012 Camry (Toyota calls it "all-new" despite a significant amount of carry-over hardware) has helped.
The big Japanese brand disillusioned buyers because of safety and quality problems, and more recently, supply problems after last year's earthquake and tsunami in Japan and, later, flooding in Thailand where auto-electronic components are made.
"Toyota has done a laudable job overcoming those issues, introducing programs such as 'Toyota Care,' while getting its supply back online. The redesign of its flagship, the 2012 Toyota Camry, also helped," says Akshay Anand, market intelligence Web analyst for Kelley Blue Book's kbb.com.
Here's kbb.com's summary of its findings:
"For Q4 2011, Toyota's brand shopping loyalty was at 50.6 %, a 2.7 percentage point jump from Q3 2011, with Hyundai close behind at 50.2 %. Ford, which moved to the third position from No. 5 for Q4 2011, is at 47.1 % brand loyalty. In addition, Kia continues to hold the fourth spot from the previous quarter at 46.5%, while Honda takes the fifth position at 46.4%.
"Hyundai was No. 1 in loyalty for the past two quarters thanks to its strong redesigns, attractive value and the struggles of the Japanese brands with safety perception and supply issues....
"After a brief dip, Honda jumped back into the top five with Subaru falling to No. 6 in Q4 2011 from No. 3 in the previous quarter. Honda's reappearance among the top five can be attributed to the pushed-up Civic refresh, the new CR-V redesign and resolved supply problems.
"Piggybacking on Toyota's success, Lexus is represented as the top luxury brand on the brand loyalty list at position eight, with Audi at No. 9, followed by Mercedes-Benz in the eleventh position."
Kelley Blue Book: Toyota back to No.1 in brand loyalty
Kelley Blue Book's kbb.com says Toyota scored No. 1 in brand loyalty among shoppers who used the kbb.com site in the fourth quarter last year. That's the first time since third quarter 2010 that Toyota was tops.
Hyundai recently had held the top slot.
Kbb.com defines brand loyalty as "owners of the brand who are currently shopping the same brand for their next vehicle. This includes data from consumers who view a trade-in page or private party page in addition to a new-car page on Kelley Blue Book's kbb.com."
The shopping site believes the updated 2012 Camry (Toyota calls it "all-new" despite a significant amount of carry-over hardware) has helped.
The big Japanese brand disillusioned buyers because of safety and quality problems, and more recently, supply problems after last year's earthquake and tsunami in Japan and, later, flooding in Thailand where auto-electronic components are made.
"Toyota has done a laudable job overcoming those issues, introducing programs such as 'Toyota Care,' while getting its supply back online. The redesign of its flagship, the 2012 Toyota Camry, also helped," says Akshay Anand, market intelligence Web analyst for Kelley Blue Book's kbb.com.
Here's kbb.com's summary of its findings:
"For Q4 2011, Toyota's brand shopping loyalty was at 50.6 %, a 2.7 percentage point jump from Q3 2011, with Hyundai close behind at 50.2 %. Ford, which moved to the third position from No. 5 for Q4 2011, is at 47.1 % brand loyalty. In addition, Kia continues to hold the fourth spot from the previous quarter at 46.5%, while Honda takes the fifth position at 46.4%.
"Hyundai was No. 1 in loyalty for the past two quarters thanks to its strong redesigns, attractive value and the struggles of the Japanese brands with safety perception and supply issues....
"After a brief dip, Honda jumped back into the top five with Subaru falling to No. 6 in Q4 2011 from No. 3 in the previous quarter. Honda's reappearance among the top five can be attributed to the pushed-up Civic refresh, the new CR-V redesign and resolved supply problems.
"Piggybacking on Toyota's success, Lexus is represented as the top luxury brand on the brand loyalty list at position eight, with Audi at No. 9, followed by Mercedes-Benz in the eleventh position."
Dennis, thank you for your kind words. We are happy to know we have earned your trust.
"My name is Dennis I picked up a 07 Toyota Tundra from some hack used car lot in Roseville they sold me a car that was loaded with problems. After getting home I talked to Ben at Toyota. Ben told me to bring my car in and they would look at it. After doing so Toyota found the problem but it wouldn't be fixed for a month due to a back order on parts. Keep in mind I did not buy my truck from Toyota, never paid them a penny. They fixed my car gave me a loaner and calmed me down. Ben and his team have made a Toyota customer for life. thanks for all you did for me and my family."
"I had a good experience buying my Camry here, about a year ago. Got a good trade-in on my totally destroyed 13-year old car and they took care of title issues on the trade-in with no problems at all. No trouble with service either. If you want your free car wash during a service appointment, you need to ask in advance."
Monday, January 23, 2012
Toyota Sunnyvale has pre-owned specials you will love
Friday, January 20, 2012
Experience the excitement of the 2011 Toyota Venza at Toyota Sunnyvale
Wednesday, January 18, 2012
Eva, thank you so much for your kind words. We are happy to know you enjoyed your visit.
"I wanted to thank you for providing excellent service. It was refreshing to be able to leave my car in "good hands" with an obviously well trained mechanic and know that all the service will be handled in a very professional manner."
Tuesday, January 17, 2012
The 2012 Toyota Avalon is the complete package
Monday, January 16, 2012
Enjoy outstanding pre-owned specials at Toyota Sunnyvale
Enjoy outstanding pre-owned specials at Toyota Sunnyvale
Friday, January 13, 2012
The 2012 Toyota FJ Cruiser is here at Toyota Sunnyvale
Maricela, thank you so much for this review.
"I was looking for a mini van i found the best deal a Toyota Sunnyvale the sales person Jorge Cabrera was excellent he new all about the car, all the information that I needed he was very helpful. thank you so much Jorge for all your help in the process of getting my new van and thanks to Toyota Sunnyvale.
Sincerely,
Maricela "
Thursday, January 12, 2012
Tuesday, January 10, 2012
Toyota Reveals NS4 Advanced Plug-In Hybrid Concept
The NS4 concept signals a new styling direction for the Toyota brand aimed at creating an emotional connection with consumers. NS4 styling lines reflect a new take on the aerodynamics of the modified triangle, with a low height and cabin-forward tilt. The distinctive open trapezoid grille is accented by a floating lower spoiler and wing-like daytime running lights wrapping around to a sculpted fender. Rear lamps wrap around the sides of the vehicle to quarter sections layered into blistered fenders, while the rear lamp wings create a sharp edge and the effect of a rear spoiler. The A-pillars are ultra thin for improved driver visibility while maintaining roof
crush integrity. The roof line profile, lift back design and powered swan-wing doors create greater accessibility and efficient functionality. Increased Connectivity
Traditional vehicle development cycles average four years, but this is rapidly changing in the digital age. Vehicles have become another communication hub in the connected-consumers lifestyle and automakers must integrate the latest technologies into their product offerings. In fact, connected vehicles are the third-fastest growing technological device, behind smartphones and tablets. Toyota has formed special alliances with technology leaders such as Microsoft, Intel and Salesforce to explore the creation of seamless vehicle interfaces with emerging technologies. These alliances will help ensure Toyota is at the forefront of this emerging sector of the automotive market. The NS4 concept’s Human-Machine Interface (HMI) provides a user interface built around a multi-touch screen with the look and feel of a smartphone. The simple, intuitive operation conveys information quickly while minimizing distractions and maximizing driver awareness. The multimedia and vehicle-controls enhancement also will direct air conditioning, audio, battery-charge and navigation functions. The HMI system is even capable of “learning” driver preferences and habits to anticipate driver responses in specific environments and situations. This concept represents a truly connected vehicle, offering the latest technology in a responsible and convenient package. State-of-the-Art Safety Features
The NS4 introduces a next generation Pre-Collision System (PCS) with lane departure, rear-end and pedestrian collision avoidance technologies designed to predict collisions under certain circumstances and help avoid them. This PCS uses millimeter-wave radar and stereo cameras mounted on the front of the vehicle to detect and react to lane departure, pedestrians and other vehicles. In addition, the system emits near-infrared beams to enhance PCS recognition at night. This driver assistance feature helps to avoid collisions with other vehicles, road-side obstructions, and pedestrians by applying the brakes and manipulating steering. The current generation PCS, available in certain Lexus and Toyota vehicles, is designed to identify certain objects directly in the road ahead. If PCS determines that a collision is imminent, the brake assist system is placed in standby mode, a warning is displayed and a buzzer sounds. If PCS determines that a collision is unavoidable, the system still will alert the driver via a warning light, warning display and buzzer, apply the brakes and automatically retract the driver and front passenger seatbelts. Adaptive Driving Beam (ADB) headlights help prevent vision-impairing glare to oncoming drivers and pedestrians. Using a camera mounted behind the front grille and partial shielding inside the headlights, this feature allows drivers to maintain near-high beam illumination to improve nighttime visibility. The pop-up hood structure automatically raises the rear of the hood to increase the space underneath, helping to reduce pedestrian head injuries caused by a collision with the front of the vehicle, within certain speed ranges. This innovation is the result of testing and verification using both conventional crash-test dummies and Toyota’s Total Human Model for Safety (THUMS) virtual model. Using sub-millimeter wave radar, the Blind Spot Monitor (BSM) is designed to detect a vehicle in the adjacent lane and visually alerts the driver using visual indicators placed in the upper dash. Four new glass technologies are integrated into the windshield and front triangle, door, and rear windows to improve driver visibility, gas mileage and electric driving mode mileage efficiency:
- Hydrophobic coating – Fluorine coated glass causes rain drops to form into semispherical shapes for improved visibility and rain drop elimination (also used on the roof solar panel)
- Anti-fog film – High performance resin material with anti-fogging characteristics and increased durability
- High ultraviolet (UV) absorbing inner-layer – Removes 99 percent of harmful UVA and UVB rays
- Anti-solar film with radio-wave transparency – Reduces the internal vehicle temperature and improves electronic device functionality
Inner and outer rear view mirrors have been replaced with cameras that provide the driver with a panoramic rearward view. The rearward image is displayed on a dedicated dashboard mounted screen above the navigation screen and provides a wider view than conventional rear view mirrors. The rearward panoramic camera view working in combination with the Blind Spot Monitoring (BSM) system enhances driving visibility.
“The continued success of our conventional hybrid vehicles has laid strong groundwork for market acceptance of future advanced technologies,” said Lentz. “NS4 demonstrates Toyota’s ongoing commitment to enhancing the safety, efficiency, and convenience of future mobility for people everywhere."Shankar, thanks so much for sharing your experience
"This is regarding my experience at toyota sunnyvale parts department.
I went to pick up engine and cabin air filter for 2007 camry on 07 Jan . The front desk person asked me to wait and he got a parts person for help. I hope i would have remembered his name . He was very polite helped me decide on which one is better and definitely he respected my opinion and did not try to oversell.My entire visit took less than 10 mins and i am happy. Would definitely visit again.Thank you.""I bought my car from this dealership and had all my pre-paid maintenance done here. After my pre-paid service was up I decided to try to another dealership that was closer to my house. I went to Capitol Toyota and had a terrible experience with them. Came back to Sunnyvale and really noticed the difference in the friendliness of their staff and how they all seem happy to work there. I really trust in the work they do and have never been done wrong by them.
I took one star away because they seem to be really busy and they don't always set the right expectation on how long they might take before your car is done. Expect to drop off your car and pick it up at a later time. Don't wait there for it unless you have a few hours to kill. Pro-They take great care of your car and you can trust in them.Con- Expect long wait for all service to be done. Worth it if you have the time."
Monday, January 9, 2012
Krishna, thank you for your recommendation
"I bought my first car here late 2011. It was a pleasant and relatively painless process. They have a large selection and I was able to find THE car I really wanted, even though it was close to the end of the year. Rossy, who sold me the car, was very helpful. She took the time to explain to me all the differences of the Prius and features I need to be aware of. Because I couldn't drive when I bought it, she delivered the car to me personally. I highly recommend this place!"
Friday, January 6, 2012
Customers love Toyota Sunnyvale
Wednesday, January 4, 2012
Toyota Sunnyvale Values Its Great Customers
Cheryl, thank you for this great review. We are happy to have helped you
"This is a great location that cares about customer service and provides a nice waiting area. The service provided by Larry Townsend is why I drive a distance to continuously visit this location. He is experienced, honest, friendly and reliable. I know I can count on him to inform me on the needs of my car and if I can not afford it now he will let me know roughly how much longer I have before it has to be done. Great guy, Great place, Happy customer!
- Thanks Larry!!"
"Excellent and professional service to check a mysterious oil leak. Did a multi-point inspection and found that something from my last oil change (Jiffy Lube) was loose, so they tightened it and sent me on my way. Recommended my windshield wipers and a bulb be replaced but completely respected me saying I would do those myself. When I picked up my car, there was no charge for the service and the person confirmed it was done as a courtesy! Very smart - because I definitely will be back when I need additional service."
Tuesday, January 3, 2012
Check out great deals at Toyota Sunnyvale
Clifford, thank you for this great review. We are happy to know you enjoyed your experience with us
"I was referred to them through USAA's auto buying service, and paid exactly the negotiated price. There was no pressure for an "up sale" and I am real happy with the service."
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