David R.
Sunnyvale, California
Jun 11, 2013
First class shop
- I was at the used car lot at 1124 El Camino. My first time buying
from a dealer, I went in looking for a specific car; and although not an
expert on that exact model, the service was very accommodating. The
3-day money-back is great also, so I could get my car checked out by my
personal mechanic. John E. was my sales rep, and he was very helpful in
answering all my questions and helping me look over that one and other
similar vehicles. Nothing pushy or coercive in any way like the stories
you often hear about used car dealers. It was an easy and engaging
process. It wasn't too long a wait to get financing straightened out -
and the finance guy Bart actually called me the next day to tell me he
was able to reduce my APR and finance fee by more than half, which was a
really nice surprise. Overall a great experience, and I will recommend
them to my friends.
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